FAQ | Museum of Illusions Lille

Question 1

How can I purchase tickets?

Accepted Answer

We recommend buying tickets on the website directly. You can also buy tickets on site but you will not have priority over reservations.

Question 2

How to book with a CE e-ticket?

Accepted Answer

Once you have bought your CE ticket, the procedure is the following: Make a reservation on the website by clicking on “Tickets” Choose the date and time of the visit Choose a price (e.g. adult) CAUTION: codes cannot be combined, you will need to book one ticket at a time and validate each time. Go on to payment, under the payment details there is a line called “Gift voucher”, this is where you need to enter the CE code.

Question 3

How long does it take to go through the museum?

Accepted Answer

The experience typically lasts between 45 and 90 minutes, but you’re welcome to explore the museum at your own pace.

Question 4

Is the museum accessible to people with impairments/disabilities?

Accepted Answer

Yes, we are wheelchair accessible.

Question 5

Are food and drinks allowed in the museum?

Accepted Answer

No, food and drinks are not allowed in the museum.

Question 6

Do young children need a ticket?

Accepted Answer

Tickets are not required for children who are four years old and younger. They can enter MOI for free!

Question 7

Are the animals allowed?

Accepted Answer

No, animals are not allowed inside the museum.